# Goldentrail support

For help with the Goldentrail mobile app or a hosted Goldentrail account, email [hello@goldentrail.app](mailto:hello@goldentrail.app). Include the email address on the account, what you expected to happen, and any error message you saw. Never send passwords, API keys, access tokens, or other secrets.

For self-hosted Goldentrail, start with the [self-hosting guide](https://goldentrail.app/self-hosted-ai-agent/). The [full reference](https://github.com/elie222/rakazo/blob/main/docs/self-host.md) is on GitHub. Open reproducible bugs and feature requests in the [public GitHub repository](https://github.com/elie222/rakazo/issues). Report vulnerabilities only to [security@goldentrail.app](mailto:security@goldentrail.app).

Hosted users can permanently delete their account and associated personal Space data from the Account screen in the Goldentrail app.